Legal

Terms of Service

Last Updated: January 1, 2026 Jurisdiction: Mumbai, India

These Terms constitute a legally binding agreement between you ("Client", "User") and WhizCrow Technologies Pvt. Ltd., incorporated under the Companies Act, 2013, with its registered office in Mumbai, India. By accessing our platform or utilizing the WhizBRAM™ framework, you expressly agree to be bound by these Terms.

Section 01

Services & Ethical Mandate

WhizCrow provides specialized reputation intelligence, search engineering, and crisis management services. Our operations are governed by a strict White-Hat Mandate.

  • We do not engage in "Dark PR," synthetic defamation, hacking, or DDoS attacks.
  • We do not guarantee specific search rankings or removals, as these are controlled by third-party platforms (Google, etc.).
  • We employ best-in-class methodologies to influence outcomes where possible.
  • Services are strictly for the restoration and amplification of truthful, verifiable narratives.
Section 02

Intellectual Property Rights

The Brand Reputation Authority Metric (WhizBRAM™) framework — including its algorithms, scoring logic, and diagnostic reports — remains the sole intellectual property of WhizCrow.

License Granted: A limited, non-exclusive, non-transferable license to use generated reports and insights for internal business strategy only.

Restrictions: You may not reverse-engineer, resell, or publicly disclose the proprietary methodologies underlying our services without prior written consent.

Section 03

Payments, GST & Refunds

Fees All fees are payable in advance or as per the specific Service Order.
GST (India) GST at 18% will be levied on all invoices for Indian clients per applicable laws.
International International clients may be subject to reverse charge mechanisms in their jurisdiction.
Refunds All fees are non-refundable due to resource-intensive real-time work, unless stated in an SOW.
Section 04

Confidentiality

WhizCrow executes strict NDAs for all corporate engagements. We shall not disclose the existence of our relationship or any client data to third parties, except in the following circumstances:

  • Where required by law (e.g., court order or regulatory requirement).
  • Where the Client has provided explicit written consent (e.g., for a case study).
  • To our vetted sub-processors (e.g., cloud providers) solely for service delivery purposes.
Section 05

Limitation of Liability

To the maximum extent permitted by Indian law, WhizCrow shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, market capitalization, or goodwill.

Our total liability for any claim arising out of these Terms shall not exceed the total amount paid by the Client to WhizCrow in the six (6) months preceding the event giving rise to the claim.

We are not liable for Acts of God, independent viral events, or pre-existing reputation debt.

Section 06

Jurisdiction & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of India.

1
Amicable Settlement Parties shall first attempt to resolve disputes amicably within 30 days of the dispute arising.
2
Arbitration Failing settlement, disputes shall be referred to sole arbitration under the Arbitration and Conciliation Act, 1996. Seat and venue: Mumbai, India. Language: English.
3
Exclusive Jurisdiction Subject to arbitration, the Courts in Mumbai, India shall have exclusive jurisdiction over any matters arising from these Terms.
Section 07

Force Majeure

WhizCrow is not liable for failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:

Natural Disasters War & Invasion Terrorist Activities Civil War / Rebellion Government Sanctions Nationalization Embargo / Blockage Labor Disputes / Strikes Power / Telecom Failure Pandemic / Epidemic